• International buyers are responsible for paying duties, taxes, applicable customs fees, and return shipping separate from merchandise cost.

  • Orders are usually processed and shipped within 1-2 business day; exceptions are only for extenuating circumstances. Orders placed on Friday after 10am CTS will be processed Monday.

  • Tracking information will be sent directly to you once we print the shipping label.

  • SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.

  • Please be conscious of your shipping information because we do not credit buyers for charges applied to packages that are refused, returned, lost, or abandoned by the carrier due to an incorrect address (initiated by the buyer).

  • If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!